| We Believe:
 •	Policyholders have a right to the best possible coverage.
 •	Policyholders should be properly informed of the coverage that they have.  Coverage should be tailored, as far as possible, to their particular needs. •	An insurance company should provide sufficient insurance education to enable policyholders to make wise choices as far as policy selection is concerned. •	Policyholders should be made aware of various means whereby they can reduce premium costs. •	Policyholders have a right to quick processing and prompt settlement of legitimate claims.
 
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